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| Q. |
How can clixGalore Affiliate Marketing advertise my business and drive more customers to my web site? |
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A. clixGalore Affiliate Marketing is a large affiliate network comprising of many thousands of Merchants
and many ten of thousands of Affiliates across our five main networks in the
USA,
UK,
Japan.
Australia and
New Zealand,
clixGalore is a global provider of 'pay for performance' internet advertising services. This year we anticipate to
serve over many millions of advertisements and drive many millions of potential customers to our Merchant's web sites.
clixGalore Affiliate Marketing drives customers and traffic using affiliates seeking to advertise your web site.
These affiliates are typically paid on a commission basis. This means that Merchants like you only pay a commission to the Affiliates that
advertise your business when they send you a customer that buys your products or services (per sale program type), completes a lead form
(per lead program type) or clicks on your banners (per click program type).
This flexibility provides Merchants with a low cost business advertising service to attract targeted,
high quality customers. For Merchants seeking trackable results, clixGalore Affiliate Marketing is an internet advertising service provider that
delivers low cost advertising services using a combination of 'pay for performance' pricing and advanced targeting capabilities.
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| Q. |
How much does it cost to join clixGalore Affiliate Marketing and start advertising my web site? |
A. clixGalore Affiliate Marketing has no joining / setup fees or monthly fees. You can join
clixGalore Affiliate Marketing, start an Affiliate program and start advertising your online business for as little as $75 (This is your opening account balance and used to pay your Affiliate commissions.) Unlike other networks, as stated there are NO joining / setup fees, or monthly fees. When Affiliates place Merchant banners or text advertisements on their web sites, in emails or newsletters, the Merchant will specify how much they are willing to pay Affiliates for a 'sale', 'lead' or 'click' from the Affiliates web site to the Merchants web site. When one of the above transactions occur, the Affiliate is paid. The clixGalore Affiliate Marketing service fee is 25% and based on what is paid to the Affiliate. For example, if a Merchant is willing to pay an Affiliate $10 per sale, the Affiliate will receive $10, clixGalore Affiliate Marketing will receive $2.5. The total cost to the Merchant is $12.5.
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| Q. |
How do I join clixGalore Affiliate Marketing as a Merchant and start advertising my products and services? |
A. clixGalore Affiliate Marketing provides an easy method for Merchants to join and start promoting their web site, products and services. You will be guided through a few pages where you will enter details of the web site you wish to promote.
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| Q. |
Does clixGalore Affiliate Marketing support search engine link popularity? |
A. Yes. clixGalore Affiliate Marketing now supports Merchant URL search engine link popularity, with all banner tracking code used by Affiliates / Publishers capable of containing an explicit reference to your web site URL. Many search engines use link popularity as a ranking criterion. The more popular your web site, determined by the number of links to your web site, the better it is ranked on search engines. The Merchant URL search engine link popularity feature can be set from within your Member Home area using the Merchant program edit page. |
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What additional Affiliate recruitment and promotional services can clixGalore Affiliate Marketing provide and what are the prices? |
A. clixGalore Affiliate Marketing provides four levels of Affiliate recruitment and promotional services to our Merchants: Bronze; 'Business Silver'; 'Enterprise Gold'; and 'Corporate Platinum'. You will find a suitable membership package that matches your budget and promotional service level needs. Click here to review the Affiliate recruitment and promotional services pricing. |
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Can I upgrade my Affiliate recruitment and promotional membership status? |
A. Yes. You may upgrade your Affiliate recruitment and promotional membership status at any time from within your Member Home area. |
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How soon is my Affiliate program activated? |
A. Once you have joined clixGalore Affiliate Marketing by completing our Merchant signup form, your Affiliate program is typically activated within 12-24 hours or sooner. |
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Can I use my shopping cart and store (including Yahoo Store and Google Checkout) with my Affiliate program. What carts and stores are compatible with clixGalore Affiliate Marketing? |
A. Yes you can. clixGalore Affiliate Marketing is fully compatible with 99% of ALL shopping carts and stores. You may operate a %sale, per sale, lead and click program types with 99% of all carts and stores. Yahoo store owners please note that you CAN operate a percentage sale ('%sale') and all other program types with your Yahoo store. clixGalore Affiliate Marketing is compatible with these major carts and stores (but NOT limited to) :
If you have any questions regarding your shopping cart, please email our Customer Care team. |
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| Q. |
How does clixGalore Affiliate Marketing track sales? |
A. clixGalore Affiliate Marketing uses a combination of html 'end of sale' code (which is placed in your shopping cart or on your 'order confirmation'/'thank you' page) and cookies (which are created on the customers pc after they click on one of your advertisements) to track sales. This 'two key' combination ensures that clixGalore Affiliate Marketing will ONLY track the sales that are sent to you from your clixGalore Affiliate Marketing Affiliates. Cookies are deleted once a transaction occurs or typically expire within ninety days. The life of the cookie can be set to 45, 60, 90, 120, 150 days, 1 year, 2 year or indefinitely. For example with a ninety day cookie setting, if a customer does not purchase from your site on their initial visit but returns to your site within ninety days, the sale will be tracked. clixGalore Affiliate Marketing tracking code may be used with other network code but works completely independently. |
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How do I and clixGalore Affiliate Marketing handle order returns and unfulfilled orders? |
A. Orders that can not be fulfilled, returned or shipped to the Customer may be declined within twenty eight days if the order status at clixGalore is 'pending'. Orders received at clixGalore can either be set to a status of pending or automatically confirmed upon receipt. Pending orders require manual approval or can be automatically confirmed after 3, 7, 10, 14, or 28 days. The commission is paid to the Affiliate account once the order is confirmed. |
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What is the status of orders / transactions tracked by clixGalore Affiliate Marketing and when is the commission paid? |
A. Orders received at clixGalore Affiliate Marketing can either be set to a status of pending or automatically confirmed upon receipt. Pending orders require manual approval or can be automatically confirmed after 3, 7, 10, 14, or 28 days. The commission is paid to the Affiliate account once the order is confirmed. Please note, if you operate a 'per lead' program, transactions are always automatically confirmed upon receipt. |
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Can the life of the 'transaction tracking cookie' be set to specific durations? |
A. Yes. The life of the transaction tracking cookie can be set to 45, 60, 90, 120, 150 days, 1 year, 2 year or indefinitely. |
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Can orders be reversed once confirmed? |
A. Yes. Confirmed orders can be reversed if the commission has not be paid to the Affiliate. You would submit an email to the Customer Care team detailing the order and it will be processed accordingly. |
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How much control do I have over my Affiliate program and which Affiliate web sites display my advertisements? |
A. You have full control over every aspect of your Affiliate program and where your advertisements are displayed. Using the advanced Affiliate Program Management features provided, you can manage every aspect of your Affiliate program and Affiliates. At any time you may approve or decline an Affiliate request to join your Affiliate program and display your advertisements on their web site. |
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Can the customers and traffic sent to my web site be filtered by country of origin? |
A. Yes. clixGalore Affiliate Marketing uses very advanced geographic filtering technology allowing Merchants to specifically pinpoint and select the country of origin of the traffic they wish to receive at their web site. Using an easy to use dialog screen, all customer traffic is then filtered prior to reaching the Merchants web site in accordance with the geo-targeting preferences selected. |
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In what currency does clixGalore Affiliate Marketing operate? |
A. clixGalore Affiliate Marketing operates in United States Dollars (US$), British Pounds (£), European Euro (€) , Australian Dollars (AUD$), New Zealand Dollars (NZ$), Japanese Yen (¥), Singapore Dollar (S$), Korean Won, and Thai Baht (B$). Each sales/lead/click program will specify the currency that the program operates in. When joining, Merchants will be requested to specify the currency that that the program will operate in. Affiliates who join the program will be paid in the programs currency. When monthly commissions are paid, Affiliate may request to have their non US balances converted to US Dollars using the appropriate exchange rate of the day. |
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Can I use graphic images (gif,png,jpg), Macromedia Flash images, text and custom HTML code (i.e.) 'search utilities' for my advertisements? |
A. Yes you can. You may use a combination of static or animated graphic images (gif,png,jpg formats), Macromedia Flash images, text and custom HTML code (i.e.) 'search utilities' for your advertisements (banners). You may use an unlimited number of advertisements in your Affiliate program. clixGalore Affiliate Marketing tries to be as flexible as possible regarding the types of media you can use and will try and support your media type if not currently supported. |
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What are the standard banner sizes to use with my Affiliate Program? |
A. You may use any sized banner and unlimited quantities with your Affiliate program. However the standard and most common sizes used include (dimensions quoted in pixels, width by height): 150x38, 468x60, 250x250, 350x350, 120x600, 350x350, 120x90, 120x60, 120x240 |
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How do I decide what the Affiliate's commission rate should be? |
A. The Affiliate's commission rate you set is totally up to you, there is no maximum limit but the minimum you must specify is either 1% or 0.01 of the currency selected. Affiliates will obviously be more attracted and willing to join your Affiliate program and promote your web site and e-business with a high '%sale', 'sale', 'lead' or 'click' payout rate. Using the advanced Affiliate Program Management features, Merchants are provided with all the necessary tools to manage their programs payout rates. You may specify a 'global' default payout rate and/or a specific rate for individual Affiliates and banners. |
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Can I set and pay different commission rates on the different products and/or services that I sell? |
A. Yes you may. clixGalore Affiliate Marketing provides a feature allowing different commission rates to be set and paid on different products and services.
Please note this feature is only available to our Enterprise Gold and Corporate Platinum Merchants. |
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Does clixGalore Affiliate Marketing provide any reporting tools and statistical information? |
A. Yes. clixGalore Affiliate Marketing provides a rich and fully featured set of reporting tools. We tracks and log all banner impressions, clicks, transactions and even fraud attempts associated with your Affiliate program. Using this information you can monitor the performance and progress of your advertising campaign. All this information (with the exception of fraud attempts) can be viewed online free of charge using the reports in the members area. We maintain statistical information online for one year. If you require older information this can be provided at a small fee. |
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Can I directly 'Deep Link' my advertisements and drive customers to specific pages on my web site? |
A. Yes. You may directly link and drive customers to specific pages on your web site by specifying a destination URL for each banner you maintain in your Affiliate program. This is very easily accomplished by using the program maintenance tools provided to you in your Merchant 'Member Home' area. |
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Can I upload a product datafeed to my Merchant program for use by my Affiliates? |
A. Yes. clixGalore Affiliate Marketing fully supports the use of datafeeds. Using the datafeed features provided in your Member Home area, Merchants can easily upload their product datafeed using a CSV file or add the the products individually. clixGalore Affiliate Marketing also provides Merchants the facility to automatically refresh the content of the datafeed uploaded to clixGalore Affiliate Marketing by scheduling a time to 'poll' and refresh the product data from your servers. To allow approved Affiliates to easily use your datafeed in their promotions of your products and services, we also provide Affiliates a feature that easily allows them to exactly specify the format of the datafeed that they receive from clixGalore Affiliate Marketing, therefore avoiding confusing data format downloading issues. |
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Can I operate a 2Tier Affiliate referral payment management system? |
A. Yes. clixGalore Affiliate Marketing provides a very comprehensive 2Tier management system, rich in features allowing you manage a 2Tier payment system and pay commission to 1st tier Affiliates for the customers driven to your site by referred 2nd tier Affiliates. For example, Affiliate A refers Affiliate B. Affiliate B drives customers to your site. You may set and pay Affiliate A a percentage of the commission paid to Affiliate B. |
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Can I setup a recurring commission payment schedule and bonus schemes with Affiliates in conjunction with sales targets? |
A. Yes. Using the recurring payment and bonus scheme features provided to Merchants, you may set up a recurring commission payment schedule and bonus schemes with Affiliates. Recurring commissions can be set to a daily, weekly or monthly payment schedule. Bonus schemes can be set to pay a bonus to Affiliates on either a monthly or yearly basis and are based on Affiliates meeting sales targets (volume of unit sales or monetary values) set by the Merchant. |
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Can the my Affiliate program signup pages be modified or customised to reflect my web sites design? |
A. Yes. The Affiliate signup page used by Affiliates to join your Affiliate program can be modified. You may enter a welcome message to greet and welcome potential Affiliates seeking to join your Affiliate program. Full customisation of the Affiliate signup page is provided to Merchants who use the 'Enterprise Gold' or the 'Corporate Platinum' Affiliate recruitment and promotional services Using the tools provided, the Affiliate signup page may be modified to reflect the Merchant web site design and seamless signup page. |
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How does clixGalore Affiliate Marketing prevent fraud? |
A. Fraud is taken very seriously and anti-fraud measures are in place that cannot be specified here for security reasons. |
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Are Merchants provided with an account to login and manage their Affiliate program? |
A. Yes, Once you have joined as a Merchant you may login and manage your Affiliate program from within your Member Home area.
You may login from any of the clixGalore Affiliate Marketing web sites including our 'clicks Galore' access points clicksGalore.com |
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How do I join clixGalore Affiliate Marketing as an Affiliate/Publisher and start earning commission? |
A. clixGalore Affiliate Marketing provides a free to join and easy method for Affiliates to build an account and start to place advertisements on their web site. Please complete our Affiliate/Publisher signup form to join. You will be guided through a couple of pages where you will enter details of the web site where the advertisements will appear. You are then free to join and start earning commissions from the many thousands of Merchant programs listed in the clixGalore Affiliate Marketing network |
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How do I select advertisements to place on my site? |
A. clixGalore Affiliate Marketing provides a search facility allowing Affiliates to locate Merchant programs of a similar nature to the Affiliate web site. The Affiliate can then view all the banners and rates the Merchant wishes to advertise. The Affiliate can then click on the banner they wish to take. The request is logged and an email confirmation will be sent once the Merchant has approved the request. |
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Is there a limit to the number of advertisements I can take? |
A. clixGalore Affiliate Marketing imposes no limits on the number of banners you can place on your web site. |
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Can I place advertisements in emails and newsletters? |
A. Yes you may place advertisements in emails and newsletters. Permission is required to place 'click' advertisements into these documents. |
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How often do Affiliates get paid their commissions? |
A. clixGalore Affiliate Marketing has a monthly pay schedule and will pay you when your commission reaches US$50 or AUD$100 or UK£35 or €60. Payment details are maintained within your account. |
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Are 'paid to surf', 'member reward', 'paid to read emails' or incentive web sites allowed to join clixGalore Affiliate Marketing? |
A. Membership reward and incentive based web sites may join clixGalore Affiliate Marketing.
Please note they must conform to our incentive policy. If you have any questions regarding this policy when considering the promotion of a Merchant using incentivised methods, please contact us. |
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Can I see a demo of the software used to manage my Affiliate/Publisher account? |
A. Yes. Please use this link to use the Affiliate/Publisher demo.
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